E government Party A operation and maintenance risk management control system training program

 I. training theme

 e-government (Party A) operation and maintenance risk management control system

 II. Audience members

 e-government leaders, e-government project leaders and support personnel

 III. course background

 II Since the 1990s, China's e-government construction has made remarkable achievements, and is now entering a critical period of "deepening, integration, transformation and innovation". At the same time, the dependence of government management and public services on informatization has increased significantly, and the public demand for government information services has become increasingly urgent. So far, a large number of information systems invested in construction have entered the stage of application maintenance, and the risk of continuous and reliable provision of application services has been highlighted. The management idea of using construction mode in e-government work does not adapt to the current development stage, and the extensive outsourcing management does not adapt to the requirements of government business risk prevention. This will pose a severe challenge to government management and public services, and it is urgent to standardize the operation and maintenance of e-government.

     In 2008, with the support of relevant national authorities, itgov China IT Governance Research Center, together with relevant government departments and domestic and foreign academic and research institutions, drew lessons from the best practices and international standards of e-government operation and maintenance management at home and abroad, and developed the "Specification for e-government operation and maintenance management of service-oriented government in China", which is oriented to government units and combined with The characteristics and demands of government units effectively solve the problems of international best practices and international standards in China“"Acclimatization" creates a road of e-government operation and maintenance management with independent innovation and Chinese characteristics. The specification also defines the relationship and business connection among the built, under construction and new projects, and forms a unified and standardized e-government fund budget, construction, operation, maintenance management system and performance evaluation system, which is the refinement and implementation of the E-government action plan in the national informatization development strategy for 2006-2020. In the context of the current international economic recession and the increasingly complex domestic economic form, the release of China's independent innovation management norms will further standardize and promote the government e-government operation and maintenance outsourcing services, and support the development of China's information and related services It is of great practical significance to promote the transformation of China's industrial economic structure and support the economic stimulus measures recently issued by the central government.

"China service oriented government e-government operation and maintenance management specification" includes operation and maintenance organization and responsibility, operation and maintenance demand management, operation and maintenance outsourcing management, operation and maintenance fund budget, construction and transportation maintenance, operation and maintenance process management, operation and maintenance performance evaluation, technical support specification, etc. The specification can be applied to all levels of government departments. The government units (e.g. Information Center) responsible for e-government operation and maintenance can learn from the specification to establish their own "it operation and maintenance management system"; the information management departments (e.g. information office) that have macro guidance and management functions for the information work of relevant government departments in a certain region can learn from the specification to standardize the operation and maintenance of E-government of each government unit at the same level Work of "e-government (Party A) operation and maintenance management specification".

The practice of "China service oriented government e-government operation and maintenance management specification" in the Ministry of finance, the Ministry of Commerce, Beijing municipal government and Beijing Higher People's court shows that the application of the specification can help government departments to improve the scientific management level of e-government, change the extensive management of "feeling the stone to cross the river", and make up for the lack of operation and maintenance management specification and operation and maintenance fund budget system.

 IV. student income

? Master itgov's independent innovation information operation and maintenance service management specification

? Promote the standardization, standardization and scientization of e-government operation and maintenance management of government departments, and improve the maturity of operation and maintenance management of government departments.

- - reflect the intensive operation and maintenance, find the price mechanism by the market, ensure the effective and rational use of financial funds, and reduce administrative costs.

? ensure the quality of operation and maintenance service and ensure the sustainable development of government affairs business.

- - standardize and guide government departments to scientifically manage it operation and maintenance outsourcing, and promote the healthy and orderly development of it operation and maintenance outsourcing industry.

Five, why choose itgov China IT Governance Research Center? As the first research and consulting organization in China to study the E-government operation and maintenance risk management control system, China IT Governance Research Center always takes promoting the efficient and sustainable development of China's informatization as its own responsibility. With it governance as the center, integrating IT service management, information security management, information system audit, it project management, information performance evaluation, and comprehensive risk management, itgov, with its strong R & D strength and the spirit of seamless partnership, cooperates with other companiesHelp customers achieve the ideal IT governance mechanism.

? itgov China IT Governance Research Center's e-government operation and maintenance risk training lecturers are senior consultants with rich experience in e-government operation and maintenance in China, and have directly participated in the training and guidance of e-government operation and maintenance management of major ministries and commissions.

? successful research and consulting practical experience in government, finance, telecommunications, electric power and other industries

? Preferred choice and long-term partner for training of governments, groups and universities such as China Mobile, China Netcom, China Construction Bank, Bank of communications, CNOOC and Ministry of finance.

? strategic partners of ISACA, itprenews,  aws solutions  ITSM portal, VHP, Exin and other foreign authorities.

? with strong teachers and a team of research experts all over the world, you can quickly understand the latest research achievements of COBIT 4.1, Val it, itaf, etc.

? The training instructor has rich theoretical research and practical experience, so that you can master COBIT concept and fully share COBIT application cases, so as to achieve the goal of learning for application.

? a full range of training courses are available. Follow up courses include IT governance, it leadership, information security management, it internal control, it service management and other high-end courses.

Six, detailed curriculum

 the first part

? The significance of e-government operation and maintenance management and the development trend at home and abroad

? Several major problems faced by it operation and maintenance work

The significance of it operation and maintenance management

? The development trend of operation and maintenance management at home and abroad

? International best practices and standards of operation and maintenance management: ITIL, ISO20000, ISO27001, COBIT, etc.

? Operation and maintenance management case sharing and group discussion

? Introduction of itgov e-government operation and maintenance service management specification

? Construction of transit maintenance, operation and maintenance  aws solution architect associate dumps  organization structure, operation and maintenance project planning, operation and maintenance cost budget, operation and maintenance execution management, operation and maintenance performance appraisal, etc.

? Operation and maintenance process management

? Construction of transit maintenance management

? Conditions of construction of transit maintenance

? Boundary definition of construction and operation and maintenance

? System launch and deployment

? Business relationship management

? Event management

? Service continuity management

? Change management

? IT service process

? Operation and maintenance outsourcing service provider management

? Operation and maintenance mode selection

? Outsourcing contract management

? Outsourcing process management

? Evaluation of outsourcing service provider

? Operation and maintenance execution and supervision

?

? Performance evaluation of operation and maintenance management

? Information security management

? Information security management system

? Risk management process

? Asset inventory, risk assessment (RA) and risk response measures

? Next day

? Itgov operation and maintenance cost management system

? Operation and maintenance cost management theory

? Foreign operation and maintenance management

? Operation and maintenance cost components

? Operation and maintenance cost budget

? Operation and maintenance cost allocation

?Operation and maintenance fee management system

? Operation and maintenance fee management method

? Operation and maintenance fee budget caliber

? Operation and maintenance fee budget preparation

? Operation and maintenance fee use supervision

? Operation and maintenance cost assessment

? Operation and maintenance cost performance assessment

? E-government operation and maintenance risk management control system

? E-government operation and maintenance risk management control list

? The third day

? Introduction of operation and maintenance risk management common tools

? Operation and maintenance risk management tools sharing

? Operation and maintenance risk management implementation methods and cases

? It operation and maintenance risk management work experience sharing of a Commission Bureau

? Construction background

? Construction process

? Operation and maintenance service catalog

? Operation and maintenance service productization

? Operation and maintenance fee management

? Achievements

? Experience and experience

? Construction case of e-government operation and maintenance risk management system of a national Ministry

? Current situation evaluation, difference analysis and improvement suggestions

? Overall planning

? Contents of each part of the system (including personnel organization, management system, management process, performance appraisal, operation and maintenance cost, technical tools, etc.)

? Effectiveness

? Experience and sports meeting

 7. Contact itgov

 Contact: Miss Liu

 Tel: 4006 5678  06 /  010-5165-7848  /15321528688

    Fax：010-8440 4081

    Email：Gov# itgov.org.cn  service# itgov.org.cn   (please replace # with @)

 attachment: training experience in related fields

? IT Governance and it leadership improvement training of the Ministry of Finance

? It service management system training of the Ministry of Finance

? It operation and maintenance management system training of the Ministry of labor and social security

? Beijing party and government information system operation and maintenance management training

? Shaanxi Provincial State Administration of taxation information governance and it service management training

? Beijing Higher People's court it service management training

? People's Bank of China salon IT governance seminar

? People's Bank of China Science and Technology Department leadership information governance and it leadership training

? People's Bank of China internal audit system national IT Governance and information system audit training

? SASAC central enterprise comprehensive risk management training

? SASAC and Ministry of labor CIO senior certification training class

? China Unicom national sox-it internal control training

? China Unicom IT service management system training

? Bank of communications IT Governance and it leadership training

? Bank of communications IT service management system training

? Bank of communications Nanjing Branch IT service management system training

? Shandong rural credit cooperatives IT Governance and it leadership

? Hebei Construction Bank internal control compliance  spoto Exam  

? Industrial and commercial Bank of Hebei internal audit

? Financial insurance engineering IT service management training

? National Institute of Certified Public Accountants of ChinaInformation system audit training of the Institute

? The first China Information Executive advanced training class of Peking University

? General staff military surveying and mapping information center construction concept seminar

? Huali group it strategy and competitive advantage training

? Guangzhou Metro Information System Audit training

? Hebei Netcom IT Governance and it leadership training

? Beijing Netcom Information System Audit training

? China National Nuclear Industry Corporation information security management training

 Consulting Project experience in related fields

? Ministry of finance IT service management system construction consulting project

? Ministry of Commerce China International Electronic Commerce Center ISO20000 certification consulting project

? Beijing e-government Party A operation and maintenance management standard project

? Dongfeng Motor Lianyou technology ISO20000 certification consulting project

? ZTE ISO20000 certification consulting project

? Beijing Cultural law enforcement corps information management consulting project

? Beijing E-government Performance Evaluation project

? Beijing e-government performance evaluation index system design project

? Dongfeng Motor it operation and maintenance subsidiary performance evaluation project

? Dongfeng Motor information asset management, performance management and information budget management process optimization project

? People's Bank of China IT governance research project

? China Netcom Group "information management control system" consulting project

? Feasibility study of Jincai project

? SASAC telecom operation informatization and management innovation research project

? National Natural Science Foundation of China“Organize the project of "Research on return on investment of e-commerce"

? Research project of "development and utilization of information technology and transformation of traditional industries" of National Natural Science Foundation of China

? Review of operation and maintenance management project of "Jinguan project" of general Administration of Customs of the people's Republic of China

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